Terms and Conditions

Terms and Conditions – Neolux Agency

Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, accessible at http://neoluxagency.com. By using our Website, you accepted these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our Website. Neolux Agency is a digital marketing agency that provides a range of services including, but not limited to, website design and development, search engine optimization, social media management, and email marketing.
Services
Neolux Agency agrees to provide the agreed upon services to the client in a timely and professional manner. The client agrees to provide Neolux Agency with all necessary information and materials in a timely manner to enable Neolux Agency to complete the agreed upon services. Neolux Agency reserves the right to determine the methods and techniques used in providing the services.
Fees and Payment
The client shall pay the fees for the services as agreed upon in the contract. You may request a refund of any fees paid if we fail to achieve the expected results outlined in our agreement. To qualify, you must request the refund in writing within 30 days of the contract period’s end and provide evidence of the unmet expectations. If approved, we will process the refund within 14 days using the same payment method as the original payment. If the client terminates the contract before the completion of the agreed upon services, the client shall pay Neolux Agency for all services completed up to the date of termination. If the client fails to make payment as agreed upon, Neolux Agency reserves the right to terminate the contract and cease providing services.
Confidentiality
Neolux Agency agrees to maintain the confidentiality of the client’s information and materials. Neolux Agency will not disclose any confidential information to any third party unless required by law.
Termination
The client may terminate the contract at any time by providing written notice to Neolux Agency. Neolux Agency may terminate the contract at any time if the client fails to comply with the terms and conditions of the contract.
Limitation of Liability
Neolux Agency shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services provided. Neolux Agency’s total liability for any claims arising out of or in connection with the services provided shall not exceed the total fees paid by the client under the contract.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Belgium, and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Belgium.
Entire Agreement
These terms and conditions constitute the entire agreement between you and Neolux Agency and supersede any prior understandings or agreements (whether oral or written).
Changes to These Terms and Conditions
Neolux Agency reserves the right to modify these terms and conditions at any time. Any changes to these terms and conditions will be posted on this page. It is the client’s responsibility to check this page regularly to ensure you are aware of any changes.
en_USEN